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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richard Kincaid

Richard Kincaid

February 4, 2025

5  out of  5
rating by Richard Kincaid
"Thank you so much. I appreciate how quickly and professionally you handled this for us. I appreciate your knowledge and expertise on this matter. You and Bryan and the office knew more about what I needed than anyone I have dealt with in the past. The documents provided should be all that is currently needed. Much appreciated. Great teamwork at your office. I will be in touch should I need anything else, or another policy updated."
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Aisha Johnson

January 31, 2025

5  out of  5
rating by Aisha Johnson
"I can honestly say State Farm is the best insurance you can have , they have lower rates great customer service and also they care about their customers."
We responded:
"Thank you, Aisha, for sharing your positive experience with us! I'm glad to know that you appreciate our competitive rates and customer service. We truly care about our customers and are here to assist with any future needs or questions you may have."
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John Shiflett

January 28, 2025

5  out of  5
rating by John Shiflett
"Professional always handles things quickly"
We responded:
"Thank you, John, for your positive feedback! I'm happy to know that you find our service professional and efficient."
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Mina Estafanos

January 23, 2025

5  out of  5
rating by Mina Estafanos
"They are very helpful and very fast to respond to my questions. Never had a problem with reimbursement or claims."
We responded:
"Thank you, Mina, for your wonderful review! I'm happy to know that our team has been helpful and quick to respond to your questions. It's great to hear that you've never encountered any issues with reimbursements or claims. If you ever need further assistance or have more questions, feel free to reach out to our office. We're here to help!"
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Michael Burkhart

January 22, 2025

5  out of  5
rating by Michael Burkhart
"Excellent service. Prompt. Courteous and easy to work with. Got a great rate when my original insurance company overcharged me and refused to help figure out the issue. They lost a 10-year customer over it. I combined car and homeowners insurance and saved BIGLY!"
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to know that our team could provide you with prompt and courteous service, especially after your previous company let you down. It's great to hear that combining your varying policies with us resulted in significant savings. If you have any questions, feel free to reach out. We're here to help!"
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Seth Grossman

January 22, 2025

5  out of  5
rating by Seth Grossman
"I just signed up for new policies with State Farm and through this agency. So far the process, pricing, and information has been fantastic. I am looking forward to many years of great products and services. I will update as time goes on and the policies are issued."
We responded:
"Thank you, Seth, for sharing your experience with us! I'm glad to hear that the process, pricing, and information have been fantastic for you. We're committed to providing great products and services, and we look forward to being there for you for many years to come. If you have any questions or need assistance as your policies are issued, feel free to reach out. We're here to help!"
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Michael Joines

January 17, 2025

5  out of  5
rating by Michael Joines
"Thank you to Jared for giving us a great deal on auto and home insurance.We are seniors not very tech savvy but he accommodated us in every way.Very knowledgeable and helpful. Gary and Robin Joines"
We responded:
"Thank you, Gary and Robin, for sharing your experience! I'm happy to hear that Jared was able to provide you with a great deal on your insurance. It's wonderful that he could accommodate your needs and offer knowledgeable assistance. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Nesreen Hassan

January 16, 2025

5  out of  5
rating by Nesreen Hassan
"Jared was very quick to respond and answered all questions in a professional manner. Outstanding customer service"
We responded:
"Thank you, Nesreen, for your wonderful feedback! I'm happy to know that Jared was able to assist you promptly and professionally. Our team is dedicated to providing outstanding customer service, and it's great to see that reflected in your experience. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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THERESA HALL

January 9, 2025

5  out of  5
rating by THERESA HALL
"I recently had the pleasure of working with an outstanding insurance agent who truly exceeded my expectations. After an accident was cleared from my driving records, he promised to reach out, and he did just that. Thanks to his diligence, I was able to save over $1,000 a year on my car insurance! He also took the time to evaluate my current homeowner's insurance. Not only did he increase my coverage, but he also managed to lower my costs by over $800 a year. His expertise and attention to detail have made a significant difference in my insurance expenses. I can't recommend him highly enough; he’s truly my superhero in the world of insurance! If you're looking for someone who delivers on their promises and finds you the best deals, this is the agent to contact."
We responded:
"Thank you, Theresa, for sharing your experience! I'm so happy to know that our efforts made such a positive impact on your insurance expenses. It's wonderful to hear that we were able to help you save significantly on both your car and homeowner's insurance. Your recommendation means a lot, and I'm here to assist with any future needs or questions you might have. Feel free to reach out anytime!"
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Donald Hare

January 8, 2025

5  out of  5
rating by Donald Hare
"We were referred for homeowner insurance. Made the process very easy and headache free. Helpful and knowledgeable."
We responded:
"Thank you, Donald, for your fantastic review! I'm happy to know that our team made the insurance process easy and stress-free for you. Our goal is to provide helpful and knowledgeable service to all our customers."
Profile photo of Rick Greezicki

Rick Greezicki

December 21, 2024

5  out of  5
rating by Rick Greezicki
"If you are looking for a new insurance agent in the Harford County area, look no further than Bryan Michaels - State Farm. Having worked with many insurance companies and agents over the years, Bryan and his team are truly a pleasure to work with for all your insurance needs. No hard sales, but all are extremely genuine, courteous, responsive, and most knowledgeable of protecting you, your family, and your assets. The entire team at Bryan Michaels will treat you with respect and outstanding, detailed, and responsive expertise to fit your needs. They are always there to answer any questions you may have regarding insurance terms, coverages, and to offer thorough liability and protection considerations of all budgets. Never a hard sale. Whenever I have a question and email, I always receive a prompt and most thorough reply, answering all my questions and more! Great job to the team at Bryan Michaels!"
We responded:
"Thank you, Rick, for your wonderful feedback! I'm glad to know that you find our team genuine, courteous, and knowledgeable. It's important to us to provide detailed and responsive service without any hard sales. We're always here to answer your questions and ensure your insurance needs are met. If you ever need further assistance, feel free to reach out!"
Profile photo of Mike Davis

Mike Davis

December 21, 2024

5  out of  5
rating by Mike Davis
"Always great people to deal with would not use anyone else 5 stars all the way"
We responded:
"Thank you Mike. We are glad to help and certainly appreciate your business."
Profile photo of Sarah Rogers

Sarah Rogers

December 20, 2024

5  out of  5
rating by Sarah Rogers
"I am so thankful to Jared and the State Farm team for helping me save and feel confident in the coverages for my home and auto! The office is always quick to answer a phone call or email. I was very impressed with the knowledge and care that I received!!"
We responded:
"Thank you, Sarah, for sharing your experience! I'm glad Jared and the team could assist you in saving and ensuring confidence in your coverages. It's wonderful to know that our office's responsiveness and dedication made a positive impact. If you ever have more questions or need further assistance, feel free to reach out!"
Profile photo of Cole Boyd

Cole Boyd

December 12, 2024

5  out of  5
rating by Cole Boyd
"Jared made everything very easy to understand and was super polite! As a first time home buyer, Jared was the way to go!"
We responded:
"Thank you, Cole! I'm so glad to hear that I could make the process easy for you as a first-time home buyer. Your satisfaction is important, and I'm grateful for your kind words. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Chloe Schlothauer

Chloe Schlothauer

December 10, 2024

5  out of  5
rating by Chloe Schlothauer
"I had the pleasure of working with Jared at State Farm. As a first time homebuyer needing home owners insurance, Jared was quick to answer any questions that I had. Jared was knowledgeable and made the process of obtaining insurance super easy. Not to mention he was able to beat out my previous auto insurance policy! Jared has helped us save money and ensure that we have insurance for all of our needs. I highly recommend working with Jared!"
We responded:
"Chloe, thank you for your wonderful review! I'm glad to hear that Jared was able to assist you so effectively and even help you save money. It's great to know that he made the process easy and was able to answer all your questions. We appreciate your recommendation and are here for any future needs you may have!"
Profile photo of Alyssa Apple

Alyssa Apple

December 9, 2024

5  out of  5
rating by Alyssa Apple
"Jared was very helpful in getting a young couple insured!"
We responded:
"Alyssa, thank you for your wonderful review! I'm glad Jared could assist you and your partner with your insurance needs. We're always here to help!"
Profile photo of India Coco

India Coco

December 9, 2024

5  out of  5
rating by India Coco
"I must say this experience thus far was amazing. Jared was awesome, he was very polite and understanding with helping me get policy’s for my home and auto. There was always an opened line of communication to allow me to weigh my options, he didn’t rush. I will definitely recommend others. Thank you so much for saving me some money Jared. Have a great Holiday!!"
We responded:
"India, thank you for your wonderful review! I'm glad to hear that Jared was able to assist you with your policies. It's great to know that the open communication helped you make informed decisions without feeling rushed. We appreciate your recommendation and are grateful for your kind words. Have a fantastic holiday season! If you need any further assistance, feel free to reach out."
Profile photo of Jesse Waterman

Jesse Waterman

December 6, 2024

5  out of  5
rating by Jesse Waterman
"great customer service and quote. spent time to go over options and compare to other policies, as well as gave general advice outside of just shopping with state farm"
We responded:
"Jesse, thank you for your fantastic review! I'm glad you appreciated our customer service and the detailed quote process. It's wonderful to know that the time spent discussing options and providing general advice was helpful to you. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
Profile photo of Joion Murphy

Joion Murphy

December 4, 2024

5  out of  5
rating by Joion Murphy
"Great communication! He explained everything well & helped us to understand the policy and how everything works ! Would refer him to others."
We responded:
"Joion, thank you for your wonderful review! I'm glad we could help explain everything clearly and make the policy easy to understand. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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cathy sheeler

November 21, 2024

5  out of  5
rating by cathy sheeler
"I saved about $500 a year on my home owners policy. They took there time and answered all my questions I had about my policy I had and compared them to the new one. Jared also gave me some information about my policy I did not know. Very good and helpful people to work with."
We responded:
"Cathy, we're glad you saved money on your homeowners policy! It's wonderful to know that Jared and the team took the time to answer all your questions and provide valuable information about your policy. We're grateful for your kind words and are always here to help with any future needs or questions. - Bryan Michaels - State Farm Insurance Agent, Bel Air, MD"
Profile photo of Nicole Jones

Nicole Jones

November 19, 2024

5  out of  5
rating by Nicole Jones
"I called to set up renters insurance and it was easy thanks to the person I spoke with. Jared was awesome and I recommend him to anyone. He made this process so much easier than i thought it would be."
We responded:
"Nicole, thank you for your wonderful review! I'm glad to hear that Jared made setting up your renters insurance a breeze. We appreciate your recommendation and are grateful to have Jared on our team. If you need any further assistance, don't hesitate to reach out! - Bryan Michaels - State Farm Insurance Agent, Bel Air, MD"
Profile photo of William Mathious

William Mathious

November 15, 2024

5  out of  5
rating by William Mathious
"Bryan and his team are great! Always helpful and quick. Jared helped me get my renters insurance done within minutes."
We responded:
"William, thank you for your fantastic review! I'm glad to hear that Jared was able to assist you quickly with your renters insurance. Our team always strives to provide helpful and efficient service. If you need anything else in the future, don't hesitate to reach out. - Bryan Michaels - State Farm Insurance Agent, Bel Air, MD"
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Melanie Coogan

November 15, 2024

5  out of  5
rating by Melanie Coogan
"We worked with Jared and had a great experience. He took the time to call us (twice) to work through what our needs were and made sure we had the right coverage for both home and auto. We would definitely recommend this office to friends and family."
We responded:
"Melanie, thank you for your wonderful review! I'm glad Jared could assist you and ensure you had the right coverage for both your home and auto needs. It's great to know you had a positive experience with our office. We appreciate your recommendation and look forward to helping you, your friends, and your family in the future. If you ever need further assistance, don't hesitate to reach out! - Bryan Michaels - State Farm Insurance Agent, Bel Air, MD"
Profile photo of Mia Rochfort

Mia Rochfort

November 15, 2024

5  out of  5
rating by Mia Rochfort
"Today I secured both auto and home insurance with the Bryan Michaels office of State Farm Insurance. Jared provided me with clear and thorough explanations as well as a great comprehensive policy for my car and home. I am grateful for the personal and individualized service!"
We responded:
"Mia, thank you for sharing your experience! I'm glad Jared was able to provide you with clear and thorough explanations for your auto and home insurance policies. We truly appreciate your kind words about the personal and individualized service you received. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Bryan Michaels - State Farm Insurance Agent, Bel Air, MD"
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John Scollan

November 8, 2024

5  out of  5
rating by John Scollan
"Extraordinary customer service is not dead. You can find it at this State Farm Agency in Bel Air,Maryland.If you value exceptional service for your insurance needs then call Bryan Michaels for a quote. I am stunned at their efficiency, professionalism and attention to my needs. Every single request is handled immediately, every time. I am not a customer number, I am a valued customer and I feel it with each transaction"
We responded:
"Thank you, John, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jared, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"